Pre-bookable appointments with a doctor are available Monday to Friday; please telephone or call in to book.
Appointments are made through reception. If your condition is non-urgent, you can expect to see a GP or Nurse Practitioner within two to three working days, though you may have to wait longer if you want to speak to a particular GP. Please note there maybe occasions when you will not always be able to see your doctor of choice. In this case, there is a duty Dr available at all times.
Advance booked appointments should be made where:
- GPs need to review or follow up from the last consultation
- additional time and preparation are required, e.g. for minor operations and screening such as coil fitting, postnatal checks etc.
- a patient needs to arrange release from work or school or to fit in with transport arrangements
Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.
Based at Workington Hospital, the PCC provides urgent on the day appointments
For more information about this service, visit our Workington Primary Care Centre page.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00am
You may only request a home visit if you are housebound or are too ill to visit the practice. Difficulty with transport is not a valid reason for a home visit.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP.
Tell us if you want someone to accompany you during an examination or a private room to discuss any matters.
Follow up appointments
Follow-up appointments for chronic disease clinics and treatment room nursing can also be made in advance. As these appointments can be made several weeks ahead please note they may need to be changed due to unforeseen changes.
For ongoing matters please try to see your usual doctor.
A list of each GP’s normal work pattern can be obtained from reception and is often advertised in the ‘WellWellWell’ newsletter as a reminder.
All our health providers endeavour to keep to the schedule but occasionally some delay may occur when a patient requires additional time or emergencies crop up. Please try to be tolerant of these delays: you may be the patient requiring additional time in the future.
You can help us by
- Being on time for your appointment
- Letting us know if you need to cancel or will be late
- Calling for a home visit or urgent appointment before 10am
- Ringing for a repeat prescription using the prescription line number
- Please ensure you advise reception when you arrive for your appointment otherwise you will not be called by the doctor or nurse as their computer screen will say you have not arrived.
Practice nurse appointments
Monday to Friday. 09:00-12:30 and 14:00-17:30
A phlebotomist is available Monday to Friday 09:00 – 12:00.
Same day appointments
Same day appointments are now being seen at the Workington Primary Care Centre and are not for the issuing of sick notes or to obtain substance misuse treatment medication.
The Primary Care Centre is open 8am- 8pm (Monday to Friday) and 10am to 4pm (Saturday and Sunday) If you require a book on the day appointment please ring the surgery on 01900 64866 option 2 and a receptionist will give you an appointment time to be seen at Workington Primary Care Centre.
At weekends you can now make an appointment by dialling 111 or by contacting the Primary Care Centre directly on 01900 705039 (please note this number is only available at weekends)